Solar Energy
A residential and commercial solar installation company operating across Andhra Pradesh and Telangana was generating strong inbound interest through government subsidy awareness campaigns and digital ads. However, their conversion from inquiry to site assessment was a mere 11% — far below the industry benchmark. The core problem was lead handling: their 5-person sales team was overwhelmed with high inquiry volume, leading to delayed callbacks, inadequate qualification, and wasted assessment visits to properties that were unsuitable for solar installation. ElidePro transformed their lead qualification and scheduling process — tripling their weekly qualified assessment count without adding a single sales hire.
The Challenge
Solar inquiries come in bulk after advertising campaigns, government announcements, or electricity rate hikes — creating spikes the sales team couldn't handle. A typical inquiry spike after a subsidy announcement would generate 200-300 leads in 48 hours. The team could realistically call back 60-80 in that window. The rest would cool off significantly. Additionally, without proper pre-qualification, engineers were being sent to site assessments for apartments with no roof access, properties with insufficient space, or renters who did not own the premises — wasting 3-4 hours per failed assessment.
The ElidePro Solution
ElidePro deployed an AI lead qualification agent that called every inbound solar inquiry within 2 minutes of form submission. The AI asked a precise 5-question qualification script: property ownership confirmation, roof type and approximate area, current monthly electricity bill, interest in government subsidy, and preferred timing for an assessment visit. Leads that passed all criteria — owned property with suitable roof space and a bill above ₹2,000/month — were booked directly into the engineering team's assessment calendar. Leads that failed criteria were logged for nurturing or gently disqualified with an explanation.
Results After 45 Days
Qualified site assessment volume increased by 280% — from an average of 18 per week to 68 per week — using the same engineering team. Unqualified assessments (wasted visits) dropped from 35% to under 8% of total assessments. Lead-to-assessment conversion rate improved from 11% to 31%. The sales team's time was entirely redirected from cold outreach to post-assessment follow-up and proposal negotiation — where their expertise created genuine value. The company's monthly installation capacity reached 100% utilization for the first time, with a waitlist forming for the following month.
Key Use Cases Automated
Instant qualification calls to every new solar inquiry within 2 minutes, property ownership and roof suitability assessment, electricity bill and ROI eligibility verification, government subsidy eligibility communication, site assessment scheduling with engineering calendar integration, pre-assessment confirmation calls 24 hours before visit, post-assessment follow-up and proposal reminder calls, re-engagement of warm leads from prior inquiry cycles.
Why ElidePro for Solar Companies
Solar lead qualification is highly specific — the difference between a viable and non-viable lead can be determined in under 60 seconds with the right questions. ElidePro enables solar companies to apply this qualification consistently and instantly across every lead, regardless of volume. The result is an engineering and sales team that operates at peak efficiency — spending their time exclusively on the opportunities most likely to close, rather than the ones that simply called first.